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Our returns policy
If you have received damaged or defective products, we apologies in advance and ask you to please contact us on email@example.com.
Standard no-fault returns
- Goods can only be returned up to 14 working days starting the day after delivery.
- Products are returned at your own cost, unused, and undamaged in their original packaging.
- The goods remain your responsibility until the goods have been received on ERDESHOP premises.
- Goods must be returned in full pack.
- ERDESHOP will endeavor to process all returns within 3 working days of receipt of the return.